Q: If I’m going on vacation, can I suspend my Medication Reminders?

A: Your Medication Reminders can be temporarily suspended at your request. If you would like to temporarily suspend your Medication Reminders service, you can do so by phone or online:

• By Phone: Call a MyLife Representative anytime at 1-888-767-6288 to temporarily suspend your Medication Reminders.

*PLEASE NOTE: Regular airtime charges apply for the duration of the call.


• Online: We’ve made it easy to temporarily suspend your Medication Reminders online. Just log into your personal account on Myjitterbug.com.
• On the right side of your welcome screen, click on “MyServices” link and you will be taken to the “MyServices” page.
• Click on the red “Go Here” button in the tab named “Medication Reminders” to visit your Medication Reminders home screen.
• Click on the “My Settings” tab. A pop-up will appear with the option to change the “Status of my Medication Reminders.” Click on the arrow from the drop down to select “Off.”
• Press the “Save” button to temporarily suspend your account.

*If you have not already set up a MyJitterbug.com account, please reference section 3 of your How-To Guide that you received with your phone.

*PLEASE NOTE: Temporarily suspending Medication Reminders DOES NOT disconnect the service or suspend monthly billing.

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