Q: How do I enroll in The Check-in Call service?

A: You can enroll in The Check-in Call service in several ways:

1. Online for Existing Customers: If you are an existing customer, you can log into your personal account on Myjitterbug.com.
• On the right side of your welcome screen, click on “MyServices” link and you will be taken to the “MyServices” page.
• Click on the blue “Add Now” button next to “The Check-in Call.” There will be a pop-up asking you to confirm that you want to add the service.
• Click the red “Confirm” button to add “The Check-in Call” to your account.
• You will then be redirected back to the “MyServices” page. You should see the “The Check-in Call” on the left side under “Your Current Services.” Click on the red “Go Here” button in the tab named “Check-in Calls” to visit your Check-in Call home screen and set up your service.
After enrolling in this service, you will receive The Check-in Call Welcome Guide with detailed information on how to set up and manage your account. Click here to view The Check-in Call Welcome Guide, for a Jitterbug phone.

*If you have not already set up a MyJitterbug.com account, please reference section 3 of your How-To Guide that you received with your phone.


2. By Phone: If you are a new or existing customer, you can call a MyLife Representative at 1-888-767-6288 who can enroll you in The Check-in Call service, as well as assist you with setting up your schedule, call topics and emergency contacts or if you would like to adjust your settings.

*PLEASE NOTE: Regular airtime charges apply for the duration of the call.


3. At Activation: If you are a new customer and purchased directly from GreatCall/Jitterbug or from a retail location, you can enroll in The Check-in Call service at the time of phone activation. To find a retail store closest to you, click here for our Retail Store Locator.

*PLEASE NOTE: You will need to set up your schedule, call topics, emergency contacts and settings online at MyJitterbug.com or call a MyLife representative at 1-888-767-6288. Regular airtime charges apply for the duration of the call. If you have not already set up a MyJitterbug.com account, please reference section 3 of your How-To Guide that you received with your phone.

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