Q: How can I request a reimbursement for expenses?

A: All requests for reimbursement should be submitted for evaluation to:

Jitterbug Roadside Assistance
Claims Department
P.O. Box 9145
Medford, MA 02155

Your request must be received within sixty (60) days of the date when service was provided or related expenses were incurred.

Please include the following information with your correspondence:

• Your name, address and membership number
• Your authorization number
• Description detailing the date, nature and location of the emergency service provided.
• Original pre-printed receipt (include name, address and telephone number of service provider)

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