Q: User Can't login to Myjitterbug

Problem: Cookies Disabled

Solution: Enable Cookies

Steps to enable cookies:

Internet Explorer 7 and 8 (All Windows Operating Systems)

1. Open Internet Explorer.
2. Go to the "Tools" menu.
3. Select "Internet Options".
4. Select "Privacy" tab.
5. Click on "Advanced" button.
6. The "Advanced Privacy Settings" window displays.
7. Make sure that "Override automatic cookie handling" is checked.
8. Make sure that "First Party Cookies" is set to "Accept".
9. Make sure that "Third Party Cookies" is set to "Accept".
10. Make sure that "Always allow session cookies" is checked.
11. Click on "OK" button to close the "Advanced Privacy Settings" window.
12. Click on "OK" button to close the "Internet Options" window.

Firefox 2.x and 3.x(All Windows Operating Systems)

1. Click on the "Tools" menu in FireFox
2. Click on the "Options..." item in the menu - a new window opens
3. Click on the "Privacy" tab.
4. In the "Cookies" section make sure that "Accept cookies from sites" is checked. Click on "OK" button

Safari (MAC OS X)

1. From the Safari menu, click "Preferences".
2. From the "Security" dialog box, from "Accept Cookies", click to select "Always".
3. Click "Close".

Safari 3.x (All Windows Operating Systems)

1. From the Safari menu, click "Edit".
2. Select "Preferences".
3. In the popup window select "Security" tab.
4. Under "Accept Cookies", select "Always".
5. Close popup window by clicking on "X" in the top right corner.