MyJitterbug Technical Questions
Q: MyJitterbug phonelist appears empty

A: Problem: JavaScript Disabled

Solution: Enable JavaScript

Steps to enable JavaScript:

Internet Explorer 7 (Windows XP and Windows Vista)

  1. Open Internet Explorer 7.
  2. Select Internet Options from the Tools menu.
  3. In Internet Options dialog box select the Security tab.
  4. Click Custom level button at bottom. The Security settings dialog box will pop up.
  5. Under "Scripting" category enable "Active Scripting", Allow paste options via script and Scripting of "Java applets"
  6. Click OK twice to close out.
  7. Hit "F5" on keyboard to refresh the web page, or click on "Refresh" icon.
Firefox 2.x (All Windows Operating Systems)
  1. Open FireFox.
  2. Select "Options" from the "Tools" menu.
  3. Select the "Content" tab.
  4. Make sure "Enable Javascript" is checked.
  5. Click "OK" to close the window.
  6. Hit "F5" on keyboard to refresh the web page, or click on "Reload" icon.
Safari 3.x (MAC OS X)
  1. Open Safari.
  2. Select Preferences from the Safari menu.
  3. Click Security.
  4. Check both Enable Java and Enable JavaScript.
  5. Close the window.
  6. Click Reload.

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