Q: What kind of additional charges will appear on my billing statement?
A: Regulatory Cost Recovery Charge The Regulatory Cost Recovery Charge is a charge assessed by Jitterbug associated with payment of government imposed fees and to recover the costs of compliance with government imposed regulatory requirements. It is not a tax or charge which the government requires Jitterbug to collect from its customers. This charge is subject to change from time to time as the cost of compliance changes. Components of the Regulatory Cost Recovery Charge This charge is composed of the following elements: Federal Regulatory Fee This component is designed to recover the annual fee imposed on Jitterbug by the Federal Communications Commission (FCC); this fee is assessed by the FCC on each of the entities it regulates. Telecommunications Relay Service (TRS) This component is designed to recover the contributions that Jitterbug is required to make into the Federal TRS fund. This fund is designed to assist hearing and speech impaired persons with making and receiving messages. Wireless Number Portability and Number Pooling This component is designed to recover the costs associated with the federal mandates of number portability and number pooling: Wireless Local Number Portability (WLNP) This enables customers to keep their wireless telephone numbers when they switch wireless service providers. Number Pooling This is a telephone number conservation method that helps to delay area code exhaust situations. Enhanced 911 (E911) This component is designed to recover the costs in certain states where E911 cost recovery for wireless carriers does not exist or exists in a fashion that only provides partial recovery of E911-related costs. These E911 costs relate to government mandates requiring wireless carriers to deploy advanced technology to help emergency response agencies to better determine the location of the customer calling 9-1-1. Customer Proprietary Network Information (CPNI) Notification Costs This component is designed to recover costs incurred by Jitterbug to comply with FCC CPNI notice requirements. Federal Universal Service Fund Fee The Federal USF, created by the federal government, is designed to help ensure first-class, affordable telecommunications service for all consumers across the country, especially residents in high cost rural communities and low-income customers. Additionally, the Federal USF provides for discounted telecommunications services for schools, libraries and rural health-care facilities. All telecommunications providers are required to pay into the Federal USF, and their contributions may be recovered from customers. State Universal Service Fund Fee Certain states have established state Universal Service Funds. The purpose of these state universal service funds is to ensure affordable telecommunications service for all consumers in the state, especially residents in high-cost rural areas and low-income customers. In certain states, all telecommunications providers are required to pay into these funds, and their contributions may be recovered from customers.