GreatCall, Inc. dba Jitterbug ("Jitterbug")
Privacy Statement
Jitterbug respects your privacy and is committed to protect the personal information
that you share with us. Generally, you can browse through our jitterbug.com website
without giving us any information about yourself. When we do need your personal
information to provide services that you request or when you choose to provide us with
your personal information, this policy describes how we collect and use your personal
information.
Disclaimer of endorsement
References in this Web site to any third-party products, services, processes, hypertext
links to third parties or other information by trade name, trademark, manufacturer,
supplier or otherwise does not necessarily constitute or imply its endorsement,
sponsorship or recommendation by Jitterbug. Links to other sites on the World Wide Web
are provided for your convenience in locating health-related information and services,
and these sites are maintained by other organizations over which Jitterbug exercises no
control. Jitterbug expressly disclaims any responsibility for the content, accuracy of
the information and/or quality of the products or services provided by or advertised on
these third-party Web sites.
This Web site contains links to other Web sites. We are not
responsible for the privacy practices or the content of such Web sites. We may also make
forums, message boards and news groups available to you. Please understand that any
information that is disclosed in these areas could become public information. We have no
control over its use and you should exercise caution when deciding to disclose any
personal information.
Information Collection
Personal information means any information that may be used to identify an individual,
including, but not limited to, a first and last name, email address, a home, postal or
other physical address, other contact information, title, occupation, industry, personal
interests, and other information when needed to provide a service you requested.
When you browse our website, you do so anonymously, unless you have previously indicated
that you wish Jitterbug to remember your login and password. We don't automatically collect
personal information, including your email address. We do log your IP address (the Internet
address of your computer) to give us an idea of which part of our website you visit and how
long you spend there. But we do not link your IP address to any personal information. Like
many other websites, Jitterbug's jitterbug.com website may use a standard technology called
a "cookie" to collect information about how you use the site. Please go to "Cookies and
Tracking Information" below for more information.
Jitterbug collects personal information when you register with jitterbug.com for a
jitterbug.com client account, when you use certain Jitterbug products or services, when
you register to participate in an online survey, when you ask to be included in an email or
other mailing list, or when you submit your personal information to jitterbug.com for any
other reason.
From time to time, Jitterbug may receive personal information from commercial vendors and partners
as part of an email list purchase. Jitterbug only uses such information if it has been collected
in accordance with acceptable privacy practices consistent with this Policy and applicable laws.
Notice
When personal information is collected, we will inform you of the purpose at the point of
collection. Jitterbug will not transfer your personal information to third parties without
your consent, except under the limited conditions described under the discussion entitled
"Information Sharing and Disclosure" below.
If you choose to provide us with your personal information, we may only transfer that information,
within Jitterbug or to Jitterbug's third party service providers with your permission. Upon
receiving your permission, we may transfer your information across borders and from your country
or jurisdiction to other countries or jurisdictions around the world.
We will always give you the opportunity to "opt out" of receiving direct marketing, market
research information or surveys. This means we assume you have given us your consent to collect
and use your information in accordance with this Policy unless you take affirmative action to
indicate that you do not consent, for instance by clicking or checking the appropriate option or
box at the point of collection. In some cases, when applicable, we will provide you with the
opportunity to "opt in." This means we will require your affirmative action to indicate your consent
before we use your information for purposes other than the purpose for which it was submitted.
Cookies and Tracking Technology
A cookie is a small data file that certain Web sites write to your hard drive when you visit
them. A cookie file can contain information such as a user ID that the site uses to track the
pages you've visited, but the only personal information a cookie can contain is information you
supply yourself. A cookie can't read data off your hard disk or read cookie files created by other
sites. Some parts of Jitterbug's jitterbug.com website use cookies to track user traffic patterns.
We do this in order to determine the usefulness of our website information to our users and to see
how effective our navigational structure is in helping users reach that information. We also use
cookies to verify the efficacy of our advertising and online marketing programs, using third party
software to analyze the tracking results. The information is viewed in aggregate, meaning your
personal information is not used or displayed.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn
you before accepting cookies and refuse the cookie when your browser alerts you to its presence.
You can also refuse all cookies by turning them off in your browser, although you may not be able
to take full advantage of Jitterbug's jitterbug.com website if you do so. In particular, you may
be required to accept cookies in order to complete certain actions on our website. You do not need
to have cookies turned on, however, to use/navigate through many parts of our website, except access
to certain of Jitterbug jitterbug.com Web pages may require a login and password.
How We Use Information Collected
Jitterbug uses information for several general purposes: to fulfill your requests for certain
products and services, to personalize your experience in secured areas of our website, to keep
you up to date on the latest news and trends, special offers or other information we think you'd
like to hear about, and to better understand your needs and provide you with better services.
Information Sharing and Disclosure
Your personal information is never shared outside Jitterbug without your permission, except under
conditions explained below. Inside Jitterbug, data is stored in controlled servers with limited access.
Your information may be stored and processed in the United States or any other country where Jitterbug,
its subsidiaries, affiliates or agents are located.
Jitterbug may send your personal information to other companies or people under any of the following
circumstances: when we have your consent to share the information; we need to share your information
to provide the product or service you have requested; we need to send the information to companies who
work on behalf of Jitterbug to provide a product or service to you (we will only provide those companies
the information they need to deliver the service, and they are prohibited from using that information
for any other purpose); or we want to keep you up to date on the latest news and trends, special offers
or other information we think you'd like to hear about either from us (unless you have opted out of
these types of communications). We will also disclose your personal information if required to do so
by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public
or our websites.
Your Ability to Review and Delete Your Account and Information
If you are a registered jitterbug.com user, you may request deletion of your jitterbug.com account
or any of your personal information held by us by contacting us via email at
Privacy Concerns.
Data Security
Your jitterbug.com account information is password-protected for your privacy and security. Jitterbug
safeguards the security of the data you send us with physical, electronic, and managerial procedures.
In certain areas of our websites, Jitterbug may use industry-standard SSL-encryption to enhance the
security of data transmissions. While we strive to protect your personal information, we cannot ensure
the security of the information you transmit to us, and so we urge you to take every precaution to
protect your personal data when you are on the Internet.
Children and Privacy
Our websites do not target and are not intended to attract children under the age of 13. Jitterbug does
not knowingly solicit personal information from children under the age of 13 or send them requests for
personal information.
Third Party Sites
Jitterbug's jitterbug.com website contains links to other sites. Jitterbug does not share your personal
information with those websites and is not responsible for their privacy practices. We encourage you to
learn about the privacy policies of those companies.
Our website may contain links to websites operated by other companies. Some of these third party sites
may be co-branded with a Jitterbug or Jitterbug logo, even though they are not operated or maintained by
Jitterbug. Although we choose our business partners carefully, Jitterbug is not responsible for the
privacy practices of Web sites operated by third parties that are linked to our site. Once you have
left our website, you should check the applicable privacy policy of the third party website to determine
how they will handle any information they collect from you.
Changes to this Privacy Policy
Jitterbug will amend this policy from time to time. If we make any substantial changes in the way we use
your personal information we will make that information available by posting a notice on this site.
Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, contact us via email at
Privacy Concerns.
Jitterbug displays retargeted ads to our site prospects across the Internet. We collect Non‐Personally
Identifiable Information about your visits to our Website, and your interaction with our products and services.
The anonymous information is collected through the use of a pixel tag, which is industry standard technology
used by most major web sites. No Personally Identifiable Information is collected during in this process.
If you do not want GreatCall, Inc. to collect this information, you may opt out of their service. Opting out will
not in any way effect your use of our site. To Opt‐out of retargeting, please
click here.
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