Additional Services

Jitterbug^® Handset Replacement

Introducing the Jitterbug Handset Replacement option We all know accidents happen. Give yourself a little peace of mind by adding the Jitterbug Handset Replacement option to your account. For only $4 a month*, we'll replace your Jitterbug phone–no questions asked. If you lose it, break it, or your dog decides to bury it, everything will be okay. Whatever the situation, with the Jitterbug Handset Replacement option you simply give us a call and we'll replace your Jitterbug. Call Today! 1-866-644-9881 Call a friendly Jitterbug service representative and have them add the Jitterbug Handset Replacement option to your account.

Handset replacement procedure

To replace your Jitterbug phone simply give us a call at 1-800-733-6632.  Once we have your information we will send you a refurbished Jitterbug.  You will receive your replacement phone within seven days. There is a fee of $25 for this service. Three day expedited delivery is also available for an additional $10. Your Samsung warranty is not applicable to this replacement phone. There is a maximum of one replacement phone per 12-month period.

This option only available within 30 days of phone activation. For existing Jitterbug customers, you have until 4/30/08 to subscribe.

Frequently asked questions about Jitterbug Handset Replacement.

Handset replacement procedure

Call 1-800-733-6632. We'll get details from you about the incident and send out a refurbished Jitterbug that you will receive within seven days. The fee for this service is $25. Expedited delivery within three days is available for an additional $10. Samsung warranty not applicable to replacement phone. Maximum of one replacement per 12-month period.

*$4 monthly fee is per phone. This service added per phone on Simply Share accounts. You must wait 60 days after enrollment before requesting a replacement phone. Copyright © 2008 Greatcall, Inc. Jitterbug is a registered trademark and GreatCall is a trademark of GreatCall, Inc. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities.